PagerDuty Incident: AI Actions quota revealed, 1,000-100,000/year by tier
What happened
Between the Oct 12, 2026 and Oct 19, 2026 captures of Pagerduty's pricing page, Pulse recorded one change: AI Actions allotments became explicit numeric caps for PD Reliability Platform tiers (Starter 1,000, Essential 4,000, Plus 16,000, Ultimate 100,000 per year); previously shown only as an unquantified AI actions bullet with no comparison-table row. In detail: AI Actions allotments became explicit numeric caps for PD Reliability Platform tiers (Starter 1,000, Essential 4,000, Plus 16,000, Ultimate 100,000 per year); previously the plan cards listed only an unquantified 'AI actions' bullet, and no AI actions row existed in the feature comparison table. Pulse files it as a packaging change (limit decrease) with a downward direction. The current page lists Professional at $21, Business at $41, PagerDuty Advance for Incident Management at $415, Status Pages at $89 and Stakeholder License at $150.
It lands 189 days after Pagerduty's previous change, "Pagerduty Incident expands integrations catalog from 700 to 750 across all plans" (Apr 13, 2026). Before that Pulse recorded "Pagerduty Incident Increases Incident Types from 2 to 3 in Professional Plan, Enhancing Incident Management Capabilities" (Q2 2025) and "Pagerduty Incident Enhances Enterprise Plan with Full Chat Experience and Post-Incident Reviews, Expanding Features for Advanced Incident Management" (Q1 2025). Pagerduty has been tracked since 2024-10-01.
In the same window Atlassian, Opsgenie and Grafana also changed their Business Operations pricing pages. Those moves are listed further down, and the Pulse Agent can compare them side by side.
- PD Reliability Platform · LimitLimit decrease
AI Actions allotments became explicit numeric caps for PD Reliability Platform tiers (Starter 1,000, Essential 4,000, Plus 16,000, Ultimate 100,000 per year); previously the plan cards listed only an unquantified 'AI actions' bullet, and no AI actions row existed in the feature comparison table.
| Plan | Field | Before | After | Change |
|---|---|---|---|---|
| PD Reliability Platform | Limit | AI Actions allotments became explicit numeric caps for PD Reliability Platform tiers (Starter 1,000, Essential 4,000, Plus 16,000, Ultimate 100,000 per year); previously the plan cards listed only an unquantified 'AI actions' bullet, and no AI actions row existed in the feature comparison table. | Limit decrease | |
Values as written on Pagerduty's public pricing page in the two captures Pulse compared; where the page states no number, the cells give the wording before and after.
Evidence
The two captures Pulse comparedFull-page captures of Pagerduty's pricing page (pagerduty.com) from Oct 12, 2026 and Oct 19, 2026; the change is marked around the middle of the page.
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Pagerduty, pricing history
Full history- Oct 19, 2026packagingPagerDuty Incident: AI Actions quota revealed, 1,000-100,000/year by tier · this change
- Apr 13, 2026improvedPagerduty Incident expands integrations catalog from 700 to 750 across all plans
- Q2 2025improvedPagerduty Incident Increases Incident Types from 2 to 3 in Professional Plan, Enhancing Incident Management Capabilities
- Q1 2025improvedPagerduty Incident Enhances Enterprise Plan with Full Chat Experience and Post-Incident Reviews, Expanding Features for Advanced Incident Management
Across Business Operations in the same window
All Business Operations changesQuestions about this change
Did Pagerduty raise prices in October 2026?
No list-price increase was recorded between Oct 12, 2026 and Oct 19, 2026. The change Pulse detected was a packaging change: limit decrease.
What changed on Pagerduty's pricing page between Oct 12, 2026 and Oct 19, 2026?
AI Actions allotments became explicit numeric caps for PD Reliability Platform tiers (Starter 1,000, Essential 4,000, Plus 16,000, Ultimate 100,000 per year); previously the plan cards listed only an unquantified 'AI actions' bullet, and no AI actions row existed in the feature comparison table. Pulse compared the captures it took on Oct 12, 2026 and Oct 19, 2026; the before/after table above lists each item as written on the page.
How often does Pagerduty change its pricing?
Pulse recorded 0 other pricing-page changes for Pagerduty in the 90 days before this one; the previous change was "Pagerduty Incident expands integrations catalog from 700 to 750 across all plans" on Apr 13, 2026; Pagerduty has been tracked since 2024-10-01.